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Dear Royal Resorts Member,

Like many of you, Royal Resorts® is an important part of my life. Together, we have watched the company grow from a single resort in Cancun to a major force in the Mexican Caribbean tourism industry. We are proud to be an award-winning company that sets standards in hospitality and ethics. It has been an incredible journey, and I would like to sincerely thank you all for being part of it.

We have always been a family company with a philosophy of excellence in everything that we do. We are constantly searching for ways to enrich the vacation experience we offer you and expand your membership benefits. This is why, with 45 fantastic years under our belt, the Board of Directors and founders have decided that it is time to step aside and usher in a new and exciting era in Royal Resorts’ history.

I am thrilled to share that the spectacular resorts that comprise our vacation club, The Royal Sands®, The Royal Cancun®, The Royal Haciendas® and Grand Residences by Royal Resorts®, have been acquired by Holiday Inn Club Vacations Incorporated. The decision was made with the best interests of our owners, members, team members and the company at heart – and the acquisition is sure to enrich your vacation opportunities.

Holiday Inn Club Vacations Incorporated began with Holiday Inn® founder Kemmons Wilson, who believed that every family should be able to enjoy a vacation. In 1982, he founded his first vacation ownership resort for families, Orange Lake Resort in Orlando, Florida. Today, Holiday Inn Club Vacations is one of the fastest growing vacation ownership brands with a network of 28 resorts across some of the most popular destinations in the U.S., including Orlando, Myrtle Beach, Scottsdale, Lake Tahoe, Las Vegas, New Orleans, and more.

Holiday Inn Club Vacations Incorporated has a strategic alliance with IHG® Hotels & Resorts (IHG), allowing Holiday Inn Club members access to one of the world’s largest hotel groups comprised of more than 6,000 hotels and resorts in nearly 100 countries. IHG also offers one of the largest loyalty programs of the hotel industry, IHG One Rewards, which has over 100 million loyalty members. IHG’s family of brands includes 18 well-known brands in hospitality, such as InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Six Senses, Regent and Holiday Inn, among others.

We believe this acquisition is an outstanding fit. Like Royal Resorts, Holiday Inn Club Vacations is a family-focused brand with a reputation for outstanding service and quality. Its mission is to be the most loved brand in family travel and its team is dedicated to providing memorable travel experiences that bring families closer together – something we all share.

We didn’t come to this decision lightly. And let me say this unequivocally: you’ll be in great hands. We wanted to ensure that the extraordinary experiences and quality standards that have become Royal Resorts hallmarks would continue, and with Holiday Inn Club Vacations, we are sure that legacy will endure and grow.

The Royal Sands, The Royal Cancun, The Royal Haciendas and Grand Residences by Royal Resorts will spearhead Holiday Inn Club Vacations’ first expansion outside the U.S. and its new international division.

I will be stepping into a new role, serving as an advisor to Holiday Inn Club Vacations Incorporated President and CEO John Staten. Fernando López Ruiz, who has served as our Chief Financial Officer for nearly 20 years, has been selected to serve as President of Holiday Inn Club Vacations Incorporated in Mexico, leading the operations for Royal Resorts properties and continuing our legacy.

As a member, you will continue to vacation in your beloved Mexican Caribbean home away from home and our valued employees will be here to welcome you.

The Royal Islander® and Royal Uno® All Inclusive Resort & Spa are not included in the acquisition agreement with Holiday Inn Club Vacations Incorporated. The entities that operate these resorts have been acquired by Tortuga Resorts UK Limited. Further details are being shared with members at both resorts.

We are venturing into a new frontier in the world of vacation ownership, and we are so grateful you are along for the ride. Thank you for being part of the Royal Resorts family. We look forward to all that this new chapter will bring.

Sincerely,

Dr. Kemil Rizk
Royal Resorts CEO & President



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